Frequently asked questions

Is Utlivo free to use?

All available tools have a free version without an account. Pro adds higher supported limits and an ad-free experience.

What happens to my files?

Local tools process files on your device without uploading them. Reset the tool or close the tab when you finish. External tools show a separate notice before you submit anything.

Do I need to create an account?

No. There is no Utlivo login or sign-up. Favorites stay in this browser, and recent-tool history is off unless you enable it.

Why are some tools unavailable?

AI and specialist file tools need a processing provider. Until one is connected, those tools remain unavailable.

Which browsers can I use?

Use a recent desktop or mobile browser. Some speech and scanning features depend on browser support. Large files may need a desktop with more memory.

How can I get help?

Open Contact Us to reach CJ Digital through its official contact page.